November 21st, 2008

What is the meaning of Comcast filtering my SMTP, send mail function.

With a little investigation and a call to support I found that my consumer subscription to comcast is now blocked from sending my using my own account.  Since I have my own domain name http://itpws.com, I have been using my port 25 to send email.

The reason that they give from technical support is that there is too much abuse with spam going out using comcast servers so they have to shut is down.

So what are you to do when they shut off your smtp outbound mail and you want to use the email address from your domain name such as scott@itpws.com.

The easiest thing to do is to figure out what your assigned comcast email address is and use that with your assigned password.

Open up your microsoft office outlook and click on Tools > Email Accounts
Select your default account and click on Change
Change your outgoing (SMTP) setting to:  smtp.comcast.net
Click on more settings > Outgoing Server
Check the box for My outgoing server (SMTP) requires authentication
Click the radio button that sas Log on using
Enter in your username and password that Comcast gave you for your email.

Next you are going to need to change the port that you send your mail with from port 25 to port 587
Do this by clicking on the Advanced tab on the same dialog box.
under Outgoing server (SMTP): enter in 587

The last thing you will want to check is under the general tab.
if you want to maintain your website email as the reply to eamil address enter it in the General Tab > Reply E-mail:  dialog box.

if you need help setting up your outlook to work with Comcast, Cox or any of the other service provicers that may be blocking your SMTP send mail function give Pathway Solutiosn a call.
http://pathwaysupport.com

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